Consent to matching content

Bolf.eu website uses cookies for the purpose of providing services and for advertising and statistical reasons. By agreeing you accept the processing of your personal data stored in cookies for marketing purposes by Bolf Sp. z o. o. Sp. k. and its Trusted Partners. Your consent is voluntary and can be revoked at any time, however, when accepting cookies, please remember that your consent will ensure that the content displayed is customized to your preferences. Additionally, by clicking [other options], you can give consent to processing of your personal data also within customizing and market and statistical analyzing, thanks to which it will be easier for you to find the desired content.

We would like to present to you offers that are most suitable to your preferences and interests. By giving consent to the above points, you allow us to prepare offers and discounts based on your Internet activity. These offers can significantly influence your shopping decisions. The offer is dedicated to adults.


For your convenience, if you are at least 18 years old, you can now click on the below buttons to give consents mentioned above.

By all means you can also change or specify the storage and access terms for cookies in your Internet browser. Please find more information in Privacy Policy/Cookies Policy.

Please remember that giving consent is voluntary. Moreover, the consent can be revoked at any time, which will have no effect on the lawfulness of the processing that had been done before the withdrawal.


What data is processed?

Bolf.eu website uses technology of storing and gaining access to information on your computer or other device connected to the network (particularly with using cookies) regarding your Internet activity for the purpose of presenting to you customized advertisements, assessment of some information about you also within automated processing of personal data, i.e. profiling (we analyze your activity so that we can better adjust to the specified general groups of our customers without substantially influencing their decisions – unless you express a separate consent to that), market and statistical analysis and improving the quality of the information presented to you. This technology is also used by our partners, with whom we cooperate, who can instal such files on your device when you are using our services as well. The list of partners we work with in this field is available in [Privacy Policy].

When can you revoke your consent to use cookies?

The consent may be revoked at any time – it will not affect the legitimacy of processing that had been done before the withdrawal.

What if you resign from using cookies?

Not accepting cookies allowing to display advertisements customized to your preferences does not mean that you will not receive any commercial content while using our or other websites – in this case, you will still receive the same amount of advertisements but they will not be associated with your activity on our website.

How will the website work without accepting cookies?

When you don’t give your consent to the use of cookies, the files necessary for the correct work of our website can still be saved on your device (e.g. those regarding the language setup, filling forms, shopping, etc.). You can modify these settings in your Internet browser but some elements of our website will then not work correctly.

Who is the administrator of your personal data?

The administrator of your personal data is Bolf Sp. z o.o. Sp.k., located at Kożuchowska 32 st. in Zielona Góra, Poland, e-mail: shop@bolf.eu.

The administrator makes every effort to protect personal data in accordance with the Regulation of the European Parliament and Council (EU) 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data, as well as with the repeal of the Directive 95/46/EC together with other provisions of generally applicable law protecting the rights of data subjects.

Detailed information on the purposes of processing

Your personal data obtained through the use of cookies will be processed by us and our Partners with your consent for the purpose of providing various marketing services.

If you additionally agree to profiling using appropriate tools, your personal data will be able to be processed to adjust our offers by us and our Partners to your preferences and needs, and the more often you use our services and purchase our products, the better promotions and bonuses we will be able to prepare for you.

Period of data processing

Your data will be processed until there is a basis for processing, it means, the time of revoking, limiting or other actions from your side to restrict the given consent unless the law obliges us to continue processing of your data or we will be storing it longer in case of potential claims within the non-claim period in accordance with the law, the Civil Code in particular.

Your rights

In accordance with the applicable regulations, every person has the right to request access to the information provided, i.e. personal data, the right to change and remove it or limit the processing, the right to object to the processing, as well as to transfer the data. Moreover, every person has the right to revoke the given consent at any time with no effect on the legitimacy of processing that had been done on the base of the consent before its withdrawal, as well as the right to file a complaint to the supervisory authority.

Who and in what circumstances can we transfer the data?

We can pass your data to other entities that we cooperate with to run our website and application, e.g. subjects that support us in marketing campaigns, that have our software serviced, that support us and the work of our devices and systems, as well as those that provide us with on-going legal service, however, with the warranty of ensuring the implementation of proper technical and organizational means which protect the personal data.

Your data is not transferred to a third country or to an international organization. Personal data can only be made available to public administration authorities and entities performing public tasks or acting on behalf of public administration offices to the extent and for purposes specified by law.

How to contact the administrator of your personal data?

Feel free to contact us at any time:

BOLF Sp. z o.o. Sp. k.
ul Kożuchowska 32
65-364 Zielona Góra Poland
NIP (VAT number): PL9291861928
REGON (National Business Registry No.): 360003583
e-mail: shop@bolf.eu

You can also contact our personal data inspector: e-mail: inspektor@kancelaria-domagala.eu

Thanks to the technologies that store and gain access to the information on your device connected to the network (using cookies in particular), Bolf.eu website and its partners can assess your activity and adjust the advertisements and displayed content to your preferences. Information obtained by the means of these technologies can be acknowledged as your personal details.

Giving consent will allow us or our partners to use profiling technologies. Your consent is voluntary and can be revoked at any time.
The active field means that you have agreed to profiling.

If you want Bolf.eu to adjust the offer to your needs, you agree to our assessment of your activity by using cookies. You have to activate the button and the displayed content will adjust to your preferences. Giving consent will allow us to use technologies based on profiling. Your consent is voluntary and can be revoked at any time. The active field means that you have agreed to the profiling.

FAQ

Before you order



  • Can I place an order without registering?
  • Yes, you can. It is possible to place an order without registering and signing in to the shop. If you finish placing products in the basket, go to the Basket and select ORDER WITHOUT REGISTRATION. However, we encourage Customers to register. Having an account in our shop allows saving shopping history and getting a Customer Loyalty Card.
  • How to check product availability?
  • Each product on our website has information about its availability and estimated time of delivery.
  • Can I expect a discount or some sort of bonuses during online shopping?
  • All promotions and current discounts can be found in the Promotions. In our shop there are also threshold discounts which are calculated automatically by the system. In order to keep abreast of promotions, news and special offers, we encourage customers to sign up for our newsletter.
  • Can I buy the articles on instalments?
  • This option is not yet active, but we are currently working to allow customers to make on hire purchase. This will happen in the foreseeable future.
  • What fabrics are used in manufacturing products?
  • Fabrics used in manufacturing are given in product descriptions which you can find on our website.
  • Where do products on www.bolf.eu come from?
  • Our clothes and collections are sewn specifically for our order and they come from manufacturers and official brand distributors of which we are the only representative and Contractor.

While you order



  • Can I collect the order personally?
  • This is not possible. The goods are always delivered only with DHL shipping service.
  • What are the payment methods for the purchased goods?
  • Available payment methods can be found in the Payment Methods section.
  • What are the delivery costs regarding ordering multiple items?
  • The shipping costs are unchangeable. The number of ordered items has therefore no influence on the amount of the shipping costs. Shipping within Germany is free of charge. Detailed information about the delivery costs can be found in the Costs and Delivery Methods section.
  • Can I get the VAT invoice?
  • The VAT invoice is issued upon customer request. In order to receive it, you should fill out additional fields during the order process or send the required data by e-mail at a later date:


    - Company name (first and last name)

    - Address

    - Tax identification number

    The VAT invoice is issued only on the goods which are actually in the order and only on the person who bought the goods. The invoice is automatically generated and can not be edited.
  • What is the order realization time?
  • The estimated time of delivery of a purchased product is given in the Order Realization Time section. When you purchase products and make a down payment, the package will be shipped only after we receive the payment, therefore the delivery time can take up to 5 days.
  • Do you ship packages on the weekends?
  • We realize orders from Monday to Friday. We do not ship packages on Saturdays, Sundays and holidays. The courier services do not deliver packages on weekends.
  • What is the total cost of the purchased product?
  • The total cost of the order consists of the product price and the delivery cost.
  • Why do my dimensions differ from those given in the size chart?
  • The reason is because the dimensions given in the size chart are measured flat (without stretching). Each manufacturer has his own sizes, that is why we always suggest to look at the size chart given in the individual product description. The guide describing how to fit and measure the size can be found in the How to choose proper size section.

After placing the order



  • Can I make changes in the order and in its payment method?
  • If you want to change an order, remove a product from it or change the payment method, you should contact our Customer Service. If the goods have already been sent to you, the changes are no longer possible.
  • Can I cancel my order?
  • If you want to cancel your order, you should sign in to your account on www.bolf.eu and click 'cancel order' in the My Orders section. You can also cancel your order by contacting our Customer Service. An order that has already been sent to the Customer the cancellation is no longer possible.
  • Can I arrange the time of collecting the package with the deliveryman?
  • Bolf.eu online shop does not have influence on the time of the delivery of the package to the Customer. The courier service is obliged to contact the Customer before delivering and to arrange package collection. Our company does not have direct contact with single deliverymen in particular regions.
  • Where can I find information about the delivery status?
  • You can find such information in the Delivery Status. There is a simple tool allowing you to locate your package. The only thing you have to do is to enter your shipment number.
  • The shipment has not arrived within the fixed delivery date - what should I do?
  • If the package does not arrive within 5-7 working days since the day of placing the order, you should contact our Customer Service via e-mail or telephone. Give us your username and order number and we will check what is happening with your order/shipment.
  • I've chosen the wrong size of the clothes - how can I make an exchange?
  • Terms and conditions of exchanging the purchased goods can be found in the Exchange and Returns section.
  • Can I return the purchased product? How to do that?
  • Terms and conditions of returning the purchased goods can be found in the Exchange and Returns section.
  • I have received the wrong product - what should I do?
  • We kindly ask to contact our Customer Service about this situation as soon as possible via e-mail or telephone. If the mistake happened to be our fault, we would exchange the product for a proper one and refund the delivery costs. The purchased product should be sent to us together with the completed Return Form. We do not accept cash on delivery in this event. Terms and conditions concerning the purchased product can be found in the Exchange and Returns section.
  • I have received a faulty product - what should I do?
  • We kindly ask to contact our Customer Service about the faulty product as soon as possible via e-mail or telephone. In this situation we will exchange the product for a proper one and refund the delivery costs. Terms and conditions concerning complaints can be found in the Exchange and Returns section.


  • If you have any other enquiries, which you have not found the answer for in the above topics, please send them to shop@bolf.eu.
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