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Exchange and Returns


Exchange and Returns



Bolf Sp. z o.o. Sp.k., alongside the statutory 14 days to exercise the right to cancel the distance agreement, provides Customers with the period of 30 days to return the product from the date of receiving the order.


How to make an exchange?


In order to exchange a product, you can simply return the product and place a new order with making the payment. This makes the exchange faster and guarantees the reservation of the new product, so that nobody will be able to buy it up until your package reaches us. Refund on the given bank account number will take us maximum 14 days.


How to make a return?


Fill in the Return Form (contract withdrawal) available below.

Pack the returned products and sent them to one of our depots

with note www.bolf.eu


PDF - Return Form

JPG - Return Form

If you do not have access to a printer, you can attach a written form including:

- order number
- first name, last name and telephone number
- bank account number and bank transfer details

We kindly inform that we do not accept cash on delivery packages. We make refunds to the bank account given by the Customer within the statutory time of max. 14 days.

The use of the model withdrawal form is not obligatory to exercise the right of withdrawal from a distance agreement.

The goods should be carefully packed in order to prevent them from damaging during the shipment. The customer incurs package and all delivery costs.

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