Exchange and Returns
Exchange and Returns
Bolf Sp. z o.o. Sp.k., alongside the statutory 14 days to exercise the right to cancel the distance agreement, provides Customers with the period of 30 days to return the product from the date of receiving the order.
How to make an exchange?
In order to exchange a product, you can simply return the product and place a new order with making the payment. This makes the exchange faster and guarantees the reservation of the new product, so that nobody will be able to buy it up until your package reaches us. Refund on the given bank account number will take us maximum 14 days.
How to make a return?
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Fill in the Return Form (contract withdrawal) available below. |
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Pack the returned products and sent them to one of our depots |
PDF - Return Form | Instructions
JPG - Return Form | Instructions
If you do not have access to a printer, you can attach a written form including:
- order number
- first name, last name and telephone number
- bank account number and bank transfer details
We kindly inform that we do not accept cash on delivery packages. We make refunds to the bank account given by the Customer within the statutory time of max. 14 days.
The use of the model withdrawal form is not obligatory to exercise the right of withdrawal from a distance agreement.
The goods should be carefully packed in order to prevent them from damaging during the shipment. The customer incurs package and all delivery costs.
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bolf.cz/BOLF Sp. z o.o. Sp. k.
P.O.BOX č.25
Okružní 1260
46401 Frýdlant v Čechách
Czech Rep.
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BOLF-M Burch
Maison Tajan
Village D'en Haut
Gouaux de Larboust
France
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BOLF GmbH
Nordstr. 11A
02763 Zittau
Germany
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BOLF - IFS - Ezi Returns
Via Vanoni 5
20037 Paderno Dugnano
Milan
Italy
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BOLF Sp. z o.o. Sp. k.
ul. Kożuchowska 32
65-364 Zielona Góra
Poland
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Bolf.sk-olzalogistik
P.O.Box č.41
02201 Čadca
Slovakia
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BOLF-IMX
Calle Diamante 19
P.I. La Ermita
29603 Marbella
Spain
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BOLF Returns-DES Ltd
363 Stockley Close
West Drayton
Heathrow UB7 9BL
UK